SPARC - Memberships

Who is allowed to play on the courts?

Members are allowed to play during open play times per their membership plans.
Non-members need to buy a corresponding day pass in order to use the facility.
Parents accompanying kids to their classes are not allowed to play on courts unless they are members or have bought a non-member day pass.
Kids & Adults enrolled in the training program are not allowed to play in the open play courts unless they have signed up for a membership plan or have purchased a non-member day pass.
Non-members who are found using the courts without a day pass will be fined $250. Members escorting friends to use the courts without a day pass will risk losing their membership (account termination along with a fine of $250).
Use only designated open play courts for volleyball and badminton during the open play times.

What are the Badminton open play rules and guidelines?

You must allow an waiting individual to join you for doubles game if you don’t have a partner.
Players will play a maximum of 20 minutes and move off the court when there are waiting individuals.
Please be courteous and mindful of the members waiting to play and vacate the courts as per the guidelines.
Singles games are not allowed when there are others waiting.
Please be mindful and respectful to choose the partners and courts that matches your skill level.

What are the Volleyball open play rules and guidelines?

You may choose who is on your team. You must allow waiting individuals to join your team if you don’t have enough.
With the exception of the first game, players will play TWO GAMES regardless of winning, and move off the court.
Games will be played to 25 points (win by 2, cap of 27).
No more than 5 minutes for warm up prior to starting the games.
Maximum of 3 teams per court. Please be courteous and mindful of the members waiting to play and vacate the courts as per the guidelines.

What shoes are allowed?

Only Non-marking shoes are allowed.
Anyone playing with marking shoes that can leave marks on the sports flooring will be fined with $200 penalty.

Are snacks/drinks allowed on the courts?

Snacks, food or drinks-without lids & chewing gum are not allowed on the courts. Only water in a container with a secure lid is allowed. Use the cafeteria and mezzanine space to have snacks or drinks.
Any clean-up of leftover food or spilt drinks will be fined (clean up charge $100).

General facility usage rules

All customers must sign the client waiver and release of liability form before using the facility.
Phones should be kept in silent mode.
Please pick up trash and broken shuttles after your games.
If your shuttle falls into someone else's court while they are playing, wait until they are done with a point before retrieving it.
Be careful when walking behind and between courts - we don't want anyone to get hurt!
Expectoration (spitting) on floors, walls, drinking fountains, etc., is not allowed.
Usage of any kind of tobacco products is not allowed in the facility.
No chairs, sharp objects, or high heeled shoes allowed on the sports floor.
No jewelry and no belts/clothing with sharp edges is allowed while playing or training.
No pets or animals allowed into the facility.
All members under 8 years of age must have direct adult supervision at all times.
Be courteous and respectful of other members. Use good sportsmanship at all times. No profanity is allowed.
Be respectful of equipment and all areas of SPARC Facility.
We are not responsible for lost or stolen items.
All injuries must be reported to the SPARC Facility office immediately.

What are the general membership terms?

What are the general training programs terms?

All payments for the training programs must be completed before taking a class.
SPARC does not offer makeup classes if the student misses a training class.
Every effort will be made to setup a makeup class if SPARC cancels a training class.
Any training program cancellation requests must be in writing to info@sparcarena.com.

Refunds

Always email us at info@sparcarena.com 30 days ahead of your next billing date so your account changes can be made in a timely manner. Refunds will not be issued for Membership dues from previous months if we don't find an email request in our inbox.
Refunds will not be issued for failure to attend a scheduled class.
Refunds will not be issued on any unscheduled cancellations by Staff.
Refunds will not be issued for any facility closures due to natural disaster, government emergency, health crisis or force majeure (act of God).
Should SAPRC finds it necessary to remove a child from a class, a prorated refund will be issued for remaining classes left in the month.

What are the membership initiation fees?

Initiation fees is a onetime fee charged at the time of membership enrollment. It is not refundable upon account cancellation.
Once account is cancelled (or froze for more than 3 months), initiation fees will be recharged prior to re-enrollment.

Can I train my students at SPARC?

SPARC offers training programs with professional accredited coaches. Anyone who wishes to get training can join our training programs. If you are not a SPARC Coach, you are not allowed to train anyone in this facility.
Training can only be offered by SPARC management under our curriculum.
Anyone not associated with SPARC as a coach is strictly prohibited from soliciting and offering training to any of our members and kids in the training programs.
If you are found violating our training policy, your membership will be terminated effective immediately.